Posts By Diksha Mahajan

Is It Worth to Invest In the Workforce Automation Application

Despite the debate about machines and automation systems replacing humans in the next ten to fifteen years, machines can be used as tools for increased productivity and better business outcomes. They can help people in managing the everyday tasks that are both mundane and time-consuming. Workforce automation application is capable of managing multiple tasks with efficiency and divert the human workforce…

Customer Survey Chatbot

Undoubtedly, if a business wants to strive today, its focus cannot solely be on profit maximization but also on customer satisfaction. This is the mantra of the modern age business world. And by now, every active netizen must have encountered the new-age tools that have taken customer support to another level. We’re talking about Live Chats and Chatbots. While most…

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