Posts By Shubham Sharma

With the Industrial Revolution 4.0, we are experiencing a wave of Digital Transformation. This wave of technology seeks to deliver greater value to processes across problems and solutions that confer positive outcomes as regards Business Efficiency, Customer Experience, and/or Business Innovation. Various technologies, such as SMAC, deliver a functional view of the marketplace to various organizations, thus helping them glean…

Although the idea of the ‘chatbot’ has been with us since the 1960s, it is only now that we have brought this idea to life. Chatbots are programs that can simulate human interactions to communicate with humans by mimicking natural human languages. Thanks to the rapid progress in AI and Natural Language Processing (NLP), chatbots have revolutionized the way brands…

The Internet of Things (IoT) is a relatively new concept that’s impacting us in new ways every day. The term itself refers to the interconnectivity of our devices which are becoming smarter than ever before. Devices are able to collect information, receive information, and act on this information.  As you can imagine, the development of the IoT is a big…

Travel desk management

Companies are dedicating more resources to their travel needs. In developed economies such as the United States, the number of business trips in a calendar year has reached approximately 500 million. Such a scenario pushes the need for an effective travel management system that can systemize the whole process of travel management and offer a number of benefits. Here is…

citizen engagement platform

Citizen engagement or civic engagement is a process that is focussed on addressing public issues. This is about citizens or communities coming together for protecting social values or changing the existing challenging scenarios. Citizen engagement platform allows people to take actions for the betterment of the community and civic engagement is also a key component of a functioning democracy. Despite being…

Personalized banking or relationship banking is an aspect that focuses on effective customer engagement and Artificial Intelligence (AI) is a powerful tool that can help a business achieve results in this area. Due to its excellent customer engagement abilities, AI is being adopted by a majority of industries and the banking and finance industry is one with immense possibilities. There…

Automated Conversation Platform or chatbot is the key to immediate customer response that is crisp, to the point, and informative. These are efficient tools that are available 24/7 for both current and potential consumers. The global mobile-user data suggests that customers want almost everything on their phone and they prefer self-service. In such a scenario, the future of consumer-oriented industries…

Costs to Develop a workforce system

Workplace management solutions come with a wide range of pricing models. This is due to their sophistication and varying capabilities. However, no two workplace systems are the same and they differ on the basis of the industries and their niche requirements. Therefore, it is better to have a structured approach while searching for a competent model. Here is a codex…

Healthcare Appointment app

In the healthcare industry, many aspects are managed at a manual level including scheduling an appointment/seeing a doctor or completing paperwork. The processes are not user-friendly and they require a lot of time and effort on both sides. Additionally, a large amount of money and people’s well-being remains at stake as well. In this facet, technology has emerged as a…

Workforce Automation app

Workforce management is a set of processes that focus on improving and optimizing the productivity of employees in a business. This is a holistic approach that covers every operational area of business. From employee management to operations management, this includes every single operation on a day-to-day and hour-to-hour basis. Besides the customization, a few common features must be present in…

In the past few years, the focus of businesses has shifted from profit maximization to customer satisfaction, and rightly so. With the rise of social media platforms, modern-day consumers have gotten a voice, or rather, a concrete platform to voice their opinions. And surely, no business would want their customers to put out their negative experience with brands on social…

Customized Chatbot Solution

Digitization has opened a plethora of opportunities for businesses. It has allowed them to expand at a higher pace, and hence cater to a wider audience. While initially, businesses were focussing on developing mobile applications, the year 2019 is the year of automation and artificial intelligence. More than 80% of companies have planned or are already using a chatbot solution…

programming language

Choosing the right programming language for a mobile app can be a tough decision for developers. Depending on the type of app and the kind of features, a developer wants to bring to life, picking the right programming language is part of the magic formula.

So, whether it’s Swift or Objective-C, it makes sense for developers to keep updating their knowledge about the Pros & Cons of all the programming languages out there.

In this blog, we decided to pick on one of the newest languages on the block. 

Over the last few years, we’ve seen that the user preference for 'device size' hasn’t been constant. In fact, it won’t be wrong to say that mobile devices have kind of gone through the ‘ape to human evolution’ in the size department. With the growth in the app ecosystem and the 24/7 user dependence on apps in today’s lifestyle, smartphone…

If we do a quick recap of all that mattered in the mobile services industry, it would be right to say that the arrival of Mobile VAS was a significant turning point for all the stakeholders. Whether it was SMS, MMS, USSD or interactive voice response (IVR) for that matter, VAS was the most viable option for mobile users for…

ERP goes Mobile In the recent times, we’ve seen several big enterprises take the alleyway towards the app economy. This has caused a paradigm shift in how large corporations look at their business models today. By embracing the app culture, these enterprises are now looking at the bigger picture, where they’re aware of the huge scale benefits that mobility solutions…

The Rise of the Mobile Enterprise App The mobile enterprise app is quickly becoming one of the most important tools for business and for good reason. These mobile apps continue to increase productivity, bring efficiency to all-time highs, and empower workers in their respective fields like never before. Nowadays, businesses are also on the go more than ever and the…

 One of the most exciting  marketing developments was the rise of the chatbot in 2016. A lot has been said about the same, here we tell you how and why it needs deconstructing still, and how entrepreneurs and the whole of e Commerce industry can prep for this eminent change.  Bots, data and AI Messengers have started implementing bots for…

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