Personalized banking or relationship banking is an aspect that focuses on effective customer engagement. Artificial Intelligence and chatbot for banking is a powerful tool that can help a business achieve results in this area. AI chatbots for banking can be deployed for such processes as they can deliver better results without the disadvantages of human downtime and fatigue. According to…
As per a survey by Oracle in 2017, 80% of business respondents were already using or planned to use AI chatbot by 2020. The statistics seem to be accurate since it is estimated that by 2020, 85% of business interactions will be done through chatbots. Their popularity is very well justified. These interactive platforms that communicate in a human-like manner…
As artificial intelligence grows smarter every day, various new technologies are being introduced into different industries. In the hospitality sector, for instance, there is a growing preference for chatbots. Hospitality industry is revolutionizing with the help of chatbot for hotels. Chatbots are computer programs created to deal with customers, thereby decreasing the reliance on the hotel staff. From booking rooms…
We are all increasingly aware of the reality that robots play a major role in our lives now. Whether it is in physical form - as a helper during surgeries - or in software, as in a chatbot solution, we are all surrounded by a bevy of machines that influence our lives in very significant ways. That’s why it should…
Although the idea of the ‘chatbot’ has been with us since the 1960s, it is only now that we have brought this idea to life. Chatbots are programs that can simulate human interactions to communicate with humans by mimicking natural human languages. Thanks to the rapid progress in AI and Natural Language Processing (NLP), chatbots have revolutionized the way brands…
For long, the UAE has been deeply invested in emerging as one of the most advanced countries in the world, and now it has turned its focus on Artificial Intelligence (AI). This year, the UAE Cabinet adopted the National Artificial Intelligence Strategy 2031 with an aim to become a global leader in AI by 2031. The strategy plans to integrate…
In today’s world of instant gratification, people want quick solutions and healthcare is not an exception. They do not want to wait in long queues outside the clinic or hospital and they need a platform that keeps them updated on their issues 24/7. Therefore, AI and AI-enabled chatbots for healthcare are integrated into apps and websites and they are becoming…
AI chatbots have gained their foothold in the modern digital space as a majority of industries use a chatbot for enhanced, insightful, and efficient customer engagement. AI-based chatbots are available 24/7, they are intuitive and they do not make mistakes. Due to digital transformation, the use of chatbots in supply management is rising. Almost every internet user interacts with some…
If there’s something everyone is raving about today, it is Artificial Intelligence (AI) and Machine Learning (ML). Businesses and companies across all parallels of the industry are increasingly relying on the power of these two pioneering technologies and rightly so. Powered by AI and ML, enterprises are able to achieve such things today that were earlier considered to be the…
Digitization has opened a plethora of opportunities for businesses. It has allowed them to expand at a higher pace, and hence cater to a wider audience. While initially, businesses were focussing on developing mobile applications, the year 2019 is the year of automation and artificial intelligence. More than 80% of companies have planned or are already using a chatbot solution…
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