Category Archives Insurance

Automation has become a reality in almost every industry, and the insurance industry is no exception to this revolutionizing technology. The insurance industry has begun to leverage automation to process vast siloes of complex data, boost the overall operational efficiency, reduce costs, and maintain competitive relevance in the market. Stakeholders in this industry are continually seeking ways to integrate intelligent…

Personalized banking or relationship banking is an aspect that focuses on effective customer engagement and Artificial Intelligence (AI) is a powerful tool that can help a business achieve results in this area. Due to its excellent customer engagement abilities, AI is being adopted by a majority of industries and the banking and finance industry is one with immense possibilities. There…

Automated Conversation Platform or chatbot is the key to immediate customer response that is crisp, to the point, and informative. These are efficient tools that are available 24/7 for both current and potential consumers. The global mobile-user data suggests that customers want almost everything on their phone and they prefer self-service. In such a scenario, the future of consumer-oriented industries…

Digitization over the years has turned into an overused buzzword and has created much noise across many industries. While this concept of ‘going online’ is benefiting many industries in multiple ways, it has helped the early adopters of the insurance sector formulate new business models that can better deliver on customer expectations. Image Source However, digitization still is virgin territory as…

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