How Workforce Automation has Reshaped Various Industries?
Automation is much more than robots powering factories and manufacturing plants. Although this indeed is the best example of workforce automation, the concept can be applied in all modern businesses.
Whether they be small or large, whether they belong to healthcare, real estate, or the education sector, workforce automation principles can be applied to some of the other tasks in order to save both time and resources.
According to statistics, the finance sector holds the most potential for automation, with around 80% of all tasks having a possibility of automation. Learning and development lag behind in this respect, with only 12% work having a potential for automation. On average, every sector, every industry can automate around a third of its workforce.
The need for automation has always been there. In order to save time, resources, and effort, and smoothen over the operations of any sector, automation has proved to be an effective solution. The degree of automation, however, differs from sector to sector, as stated before.
Over the years, automation has seen a rise, owing to AI and other revolutionary technologies that have aided the adoption of automation in the workplace.
Automation in the Workforce Today
Workforce automation today takes a lot of forms. Starting at the smallest step possible, when we see something that is to be done repeatedly, we naturally look for automation alternatives. Finding something that needs to be done more than once, which also adds value to the process, is a prime use case of workforce automation.
With the development of cloud-based platforms, it has become much more reachable to all businesses. Contrary to the past, where automation meant having expensive servers and having a team of experts on standby to maintain them, automation today involves cloud-based technologies, where the need for physical servers is eliminated, thus shaving off a large portion of the cost. This makes workforce automation tools accessible to small and large companies alike.
Examples of Some Common Workforce Automation
Workforce automation today has crept into all industries imaginable. Whether it be a small business or a large one, some or the other kind of automation is being used by everyone.
The smallest form of automation:
Email marketing is one form of automation that is used by even the smallest of businesses. Nowadays, one can find products in the market that allow you to tailor your email marketing campaign to your needs. Without any human intervention, these kinds of workforce automation products can be used even at the lowest of levels to save time and resources.
When it comes to workforce automation in healthcare, there is a 29% potential for automation, as studies by EY report. Of this, nurses and other technicians, which form an integral part of the workforce, can be automated to an extent of 33%.
Cloud-based workforce management solutions, such as GE Healthcare, and WorkForce software provide easy automation services for all use cases. These workforce automation solutions help you cut costs, comply with regulations, and control excess costs, without any human intervention.
Perhaps the best example of workforce automation comes from the manufacturing sector, with robots being used to automate all manufacturing processes. Although this might seem utopian, this is more than just a possibility now.
With technologies such as AI and machine learning powering the equipment of today, automation in manufacturing, with the aim of replacing human labor with machine labor is getting incredibly close to fruition.
On paper, the learning and education sector presents the least potential for automation, but the numbers are significant enough to consider this thought. Reforming how education is delivered, using the principles of workforce automation, has been talked about for a long time.
Nowadays, workforce automation products, which are a step above the conventional teaching aids used, are being deployed, to replace human labor with machine labor. Although the age-old debate of humans vs. robots as teachers still remains, it is to be seen how the advent of technology can bring about a change in this mindset.
Real Estate Industry
The real estate spans sectors ranging from finance and marketing to property management. The question ‘how to automate your real estate businesses’ is a frequently asked one, and workforce automation in this sector has boomed.
Products like Thoughtonomy, and their real estate automation solutions, provide services such as automatic real estate listings management, client and buyer background checks, and finance automation.
What the Future Holds for Workforce Automation?
Now that we’ve adopted automation, we are only going to adopt it more. The potential for its use in sectors far and wide is huge, and some of those use cases have been discussed above. As time progresses, more and more complex applications of workforce automation will surely come up.
Technologies such as machine learning are expected to act as the catalysts for these complex use cases, with newer forms of smart automation being made possible due to these technologies. The combination of AI and machine learning is sure to provide some exciting workforce automation opportunities in the near future.
As software learns, it becomes even more adaptive, thereby widening its range of complexity of tasks that it can achieve. As time passes, one can only expect workforce automation to reach dreamy heights. Accessibility, and complexity, both are bound to increase, and it is only for the better.
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A well-organized & workaholic techno-management professional with 10+ years of experience in the digital transformation arena. He’s been connecting with the people, knowledge, and expertise to make the digital transformation for enterprises a success.