Our Technology Insights

Automation is much more than robots powering factories and manufacturing plants. Although this indeed is the best example of workforce automation, the concept can be applied in all modern businesses. Whether they be small or large, whether they belong to healthcare, real estate, or the education sector, workforce automation principles can be applied to some […]

The mobile phone industry dominates the market in terms of the online interaction of users. The reasons are personalized experience, cheap mobile data, and of course, mobility.  Therefore, it is vital for companies to incorporate quality features in their travel apps in such a populous business environment. As per Statista, the travel industry, which is […]

In the past few years, the focus of businesses has shifted from profit maximization to customer satisfaction, and rightly so. With the rise of social media platforms, modern-day consumers get a voice, or rather, a concrete platform to voice their opinions. And surely, no business would want their customers to put out their negative experience […]

Despite the debate about machines and automation systems replacing humans in the next ten to fifteen years, machines can be used as tools for increased productivity and better business outcomes. They can help people in managing everyday tasks that are both mundane and time-consuming. So the question arises, Is it worth to invest in the […]

With the advent of Artificial Intelligence (AI), Machine Learning (ML), and the Internet of Things (IoT), the era of digital transformation has begun. Leveraging these technologies in solitude and in combination, businesses around the world are coming up with innovative business models and disruptive ways of customer satisfaction. Showing a remarkable penchant for digitization, Asia […]

Undoubtedly, if a business wants to strive today, its focus cannot solely be on profit maximization but also on customer satisfaction. This is the mantra of the modern age business world. And by now, every active netizen must have encountered the new-age tools that have taken customer support to another level with the help of […]

The dawn of Data Science has made chatbots truly ubiquitous. Able to do tonnes of routine, and some not-so-routine tasks, they are being leveraged by big names in the industry including Spotify, Sephora, Mastercard, and more. In fact, there are nearly 3,00,000 active bots on Messenger making rounds today! There are enterprises that are replacing […]

If there’s something everyone is raving about today, it is Artificial Intelligence (AI) and Machine Learning (ML). Businesses and companies across all parallels of the industry are increasingly relying on the power of these two pioneering technologies and rightly so. Powered by AI and ML, enterprises are able to achieve such things today that were […]

Over the past decade, voice assistants have progressively entered our lives. Names like Alexa, Siri, Google Assistant, and Cortana will surely ring a bell. But it was way before these names that the concept of a voice assistant was brought to light. As far as back in 1962, IBM launched the first-ever voice assistant, named […]

Digitization has opened a plethora of opportunities for businesses. It has allowed them to expand at a higher pace, and hence cater to a wider audience. While initially, businesses were focussing on developing mobile applications, the year 2019 is the year of automation and artificial intelligence. More than 80% of companies have planned or are […]

According to a report published by the World Travel and Tourism Council, by the year 2028, the tourism sector is expected to grow by $12.4 billion at an annual growth rate of 3.8% p.a. As the industry continues to expand, it has started embracing digitization which in turn has made the complete process of B2B […]

Digitization over the years has turned into an overused buzzword and has created much noise across many industries. While this concept of ‘going online’ is benefiting many industries in multiple ways, it has helped the early adopters of the insurance sector formulate new business models that can better deliver on customer expectations. However, digitization still […]