Automated Conversation Platform or chatbot is the key to immediate customer response that is crisp, to the point, and informative. These are efficient tools that are available 24/7 for both current and potential consumers. The global mobile-user data suggests that customers want almost everything on their phone and they prefer self-service. In such a scenario, the future of consumer-oriented industries…
Leaders and service providers from the modern hospitality industry across the world are competing with each other to exceed customer experience and provide their guests with a personalized and memorable stay. A compelling technology that has enabled the realization of this goal is artificial intelligence. The application of AI, in the form of chatbots, has gained much popularity in hospitality…
With Moore’s law still flourishing, we have digital tech continuing to grow at a furious pace. What this means is that computational power continues to double every couple of years. What was revolutionary in 2016, becomes the norm in 2018 and archaic by 2020. So let’s unravel what digital trends 2018 promises us. Artificial Intelligence ‘Alexa, tell us what is…
Artificial Intelligence takes a cue from an assortment of diverse fields such as Computer science, Psychology, Linguistics (sentence structure and tagmemics), Philosophy, Neuroscience, and Artificial psychology to name a few. The gist of this concept is the ability of a device to discern a situation or a necessity to give the most conducive result with promptness. The ultimate sine qua…
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