As artificial intelligence grows smarter every day, various new technologies are being introduced into different industries. In the hospitality sector, for instance, there is a growing preference for chatbots. Hospitality industry is revolutionizing with the help of chatbot for hotels. Chatbots are computer programs created to deal with customers, thereby decreasing the reliance on the hotel staff. From booking rooms…
Leaders and service providers from the modern hospitality industry across the world are competing with each other to exceed customer experience and provide their guests with a personalized and memorable stay. A compelling technology that has enabled the realization of this goal is artificial intelligence. The application of AI, in the form of chatbots, has gained much popularity in hospitality…
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