As per a survey by Oracle in 2017, 80% of business respondents were already using or planned to use chatbots by 2020. The statistics seem to be accurate since it is estimated that by 2020, 85% of business interactions will be done through chatbots. Their popularity is very well justified. These interactive platforms that communicate in a human-like manner offer…
Automated Conversation Platform or chatbot is the key to immediate customer response that is crisp, to the point, and informative. These are efficient tools that are available 24/7 for both current and potential consumers. The global mobile-user data suggests that customers want almost everything on their phone and they prefer self-service. In such a scenario, the future of consumer-oriented industries…
If there’s something everyone is raving about today, it is Artificial Intelligence (AI) and Machine Learning (ML). Businesses and companies across all parallels of the industry are increasingly relying on the power of these two pioneering technologies and rightly so. Powered by AI and ML, enterprises are able to achieve such things today that were earlier considered to be the…
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