Hospitality Chatbot

One of the world’s renowned tourism board partnered with Affle Enterprise to develop a hotel based AI chatbot to help their partner hotels & guests with services like hotel booking, in-room services, table reservations, event planning, and assist in resolving user’s miscellaneous queries about hotel service.

This application is developed for web, mobile, wearable device users. The system recognizes the user’s query through web chat or Google Mini voice chat and understands what he/she wants to convey and simultaneously answers them appropriately.

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