mTraction

Chatbot


Platform For

Real Estate Hospitality Healthcare Govt Bodies

Trusted by government agencies & enterprises, mTraction's conversational commerce platform helps companies in enhancing customer experience & brand affinity. Our conversational commerce platform is a one-stop solution for conversation automation.

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Our Platform can Integrate with Platforms like

Affle’s mTraction and mFaaS platform are SG: D Accredited, an initiative of the Infocomm Media Development Authority, Singapore that verifies businesses for long-term business stability and rigorous technology processes.

Chatbot For Real Estate

With our Artificial Intelligence (AI) based conversational chatbot get the most intuitive & advanced real estate chatbot that engage, nurture, & convert buyers/sellers into prospective clients. Human representatives can always join in between and take over. Affle’s real estate chatbot can help companies with -

360 DEGREE VIRTUAL TOURS

Our bot can help prospects by giving a quick virtual tour through the bot.

LEAD
GENERATION

Our bot can help in converting conversations into conversions.

THIRD PARTY
INTEGRATION

Our chatbot have the capability to Integrate with your Legacy ERP, CRM etc.

CHAT
HANDOVER

Capability to recognize the needs to hand off the conversation to a human being instantly.

CHATBOT
ANALYTICS

Analytical insights for companies in order to make better business decisions.

RECORDING
& TRACKING

Every conversation can be recorded for future internal training purposes.

Chatbot For Healthcare

Healthcare enterprises are leveraging the power of conversational technologies to enhance patients support, increase brand awareness and educating users in an efficient manner with our automated chatbot solution. An Automated Healthcare Chatbot that can help companies in

LIFESTYLE
EDUCATION

To diagnose disease & provide basic details prior to doctor consultation.

TRIAGE
SUPPORT

Performing initial basic triage and answer medical questions at the right time.

INVENTORY
MANAGEMENT

To manage healthcare inventory like bed, hospital equipments & more.

SCHEDULE
APPOINTMENT

For preventing patients wasting their time calling hospital for appointment.

ENGAGE
PATIENT

Enabling healthcare enterprises to better reach and engage patients.

ANALYTICAL
INSIGHTS

Analytical insights on macro & micro level to make quick healthcare decisions.

Chatbot For Hospitality

Conversational commerce platform for hospitality business to get an competitive edge by providing real-time support & qualify high potential leads instantly for lodging, event planning, theme parks, transportation & traveling. Enterprises can also enhance footfall and customer satisfaction by leveraging our AI enabled chatbot. Affle’s mTraction chatbot can help companies in -

QUICK
RESERVATIONS

Room/table reservation can be received on messaging apps like Whatsapp, Wechat etc.

CHECK-IN
/ CHECK-OUT

Chatbot would help hotels in simplifying the hotel check-in & check-out process.

HOTEL
FAQS

Using existing FAQ's, mTraction chatbot can answer questions in a giffy.

GUEST REVIEWS
AND FEEDBACK

Actionable feedback can be received from guest within seconds on chatbot.

PUSH
NOTIFICATION

Chatbot can share reminder & information to guests & can upsell ongoing offers.

ANALYTICAL
INSIGHTS

Analytical Insights for admin in order to make better business decisions.

Chatbot For Government Bodies

Globally, Governments have been focusing on harnessing technology to provide enhanced services to its citizens and tourists. With our platform, Citizens and tourists can be enabled with better queuing experience and government agencies can connect with users efficiently. Some of the key features are-

ONLINE COMPLAINT
& REQUEST

Our bot enable government agencies to receive & understand the citizen complaints.

PAYING TAXES AND
BILLS ONLINE

Paying taxes & bills through chatbot using in-chat-payment feature. Anytime.

LOCATING NEAREST
GOVT OFFICE

Bot can share nearest govt office details with location and other important details.

REQUESTING
CITIZEN FEEDBACK

Government can request feedback from the public in order to make better decisions.

ACCESSING
RECORDS

Bot can enable agencies to view information regarding specific department

NEAREST EVENT
NOTIFICATION

Push notification to the citizens with details regarding a nearby event.

Our Chatbot Capabilities

Human Handover

"What if my chatbot fails to answer a question?"seems to be scary question. A seamless bot handover enables auto routing requests to human agents.

Q&A / FAQs

Using existing FAQ's, our mTraction chatbot can answer frequently asked questions by customers in seconds.

Push Notification

The chatbots can send hyper-personalized messages through push notifications & draw insights on customer journey using their machine learning algorithms

Sentiment Analysis

Capability to do sentiment analysis for input modalities with ability to define configurable thresholds with support for Text & Voice.

Intelligent Learning

Our bot uses machine learning to continuously evolve and learn from data, identify patterns and make decisions.

3rd Party Integration

Legacy systems perfectly collaborates with our intelligent chatbot by storing user’s data in the backend for efficient results.

Personalized Response

We train our data set to provide customized human responses to customer requests thus increases user engagement.

In-chat Payments

Our chatbot solution can be integrated with payment gateways for flight/hotel booking or any other transactions.

HUMAN HANDOVER

Q&A / FAQ

Automated Push

Points System

Sentiment Analysis

Intelligent Learning

User Segmentation

3rd Party Integration

Brain Behind Our Chatbot Solution

We integrate chatbot with a backend system to manage users & business data for enhancing the customer experience.

Enterprises Who Trust us to Drive Growth and Revenue

We partner with leaders across industries. Browse list of feathers in our hat.

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Exciting Insights that Speaks for Itself

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