We Believe in Transforming User Experience with Customized AI Chatbot. mTraction Platform Offers Chatbot Solutions for Facebook, Whatsapp Twitter, Slack, Kik, Microsoft and more to Cater Complex Business Challenges.
Healthcare industry has undoubtedly witnessed the biggest paradigm shift. With AI-powered chatbots coming into action, healthcare enterprises are engaging users and are improving patient experience without the need for a physical customer support team. Chatbot stands as a perfect channel to achieve below customer metrics for healthcare industry:
Customer calling on desk support for getting their queries answered will soon be history. Nowadays, travelers are more comfortable in getting their queries answered in a jiffy using either chat or voice to communicate with their hotel when they need help or suggestions for reservation, food, travel guide and else. With 24/7 chatbot support, help in reducing the chances of losing a guest reduce considerably.
Using natural language technology, AI-based real estate chatbots are identifying the search requirements of a prospective home buyer, search the matching property and display active listings, with photos/videos, right in the messenger chat interface. Being fast and convenient, chatbots are a great opportunity for real estate industry to convert prospects into a business opportunity.
Retail businesses face immense challenges while handling customers at the same time. Retailers are offering plenty of giveaways, loyalty programs to enhance customer experience, but Shopping experience alone cannot guarantee repeat purchases. With chatbots, retailers are easing the process to customer query resolution. Chatbots are capable of performing various operations including (but not limited to):
Telecommunication industry has always been on its toes to update itself with technology. Through AI-powered chatbots, enterprises are creating an environment for customers to feel like they're communicating with another human. From handling customers to solving their queries, telco chatbots are enhancing the user experience by making processes quicker. For example:
See how Affle helped a healthcare enterprise with an AI-powered chatbot solution that can:
See how Affle helped government agency with a chatbot solution to cater challenging needs like:
See how Affle's AI-powered chatbot solution have helped a leading hospitality chain with following challenges:
See how Affle helped leading real estate company with a chatbot solution to cater challenging business needs like:
With mTraction conversational commerce platform, we integrate chatbot with a backend system to manage users & business data for enhancing the customer experience